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Journal of Tea Science ›› 2025, Vol. 45 ›› Issue (4): 712-726.doi: 10.13305/j.cnki.jts.2025.04.002

• Research Paper • Previous Articles    

An Evaluation of the Impact of Cross-Boundary Innovation on Enhancing Brand Loyalty: An Example of Premium Payment Willingness in Novel-Tea Beverages

PENG Kang, YAN Pengxiang, LIN Mengxing, CHEN Fuqiao*   

  1. Tea Research Institute, Chinese Academy of Agricultural Sciences, Hangzhou 310008, China
  • Received:2025-02-07 Revised:2025-03-12 Online:2025-08-15 Published:2025-08-15

Abstract: With the rapid development of the novel-tea beverage industry, market competition has significantly intensified. To enhance competitiveness, novel-tea beverage enterprises have increasingly adopted cross-border innovation strategies aimed at upgrading product quality, optimizing the consumer experience, and strengthening brand loyalty. However, the theoretical and empirical understanding of how cross-border innovation enhances brand loyalty is still limited. Utilizing quantitative empirical methods, this study investigated the impact of horizontal and vertical cross-border innovation on consumer brand loyalty based on survey data of 1 900 young novel-tea beverage consumers. The findings reveal that both forms of cross-border innovation contribute to strengthening brand loyalty, with upstream cultural integration within vertical cross-border innovation demonstrating the strongest effect. Furthermore, cross-border innovation primarily influences brand loyalty indirectly by satisfying consumers’ quality demands and enriching consumption experiences, with quality appeal serving as the core mediating mechanism. Additionally, the selection of cross-border innovation strategies is contingent upon enterprise positioning: high-end brands benefit more from horizontal and upstream cultural cross-border innovation, while mid-to-low-end brands achieve brand loyalty enhancement through scenario-based downward cross-border innovation. Based on the above conclusions, this paper proposed some countermeasures and suggestions on how to carry out cross-border innovation marketing.

Key words: novel-tea beverages, cross-boundary innovation, willingness to pay premium, brand loyalty

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